Cancellation Policy
Last updated: July 6, 2026
1. Cancelling a Subscription
Monthly subscription plans (3 templates, 6 templates, or All Templates) can be cancelled at any time — there is no lock-in and no cancellation fee.
- Cancel from your account's subscription settings, or through our contact page
- Cancellation stops the next renewal — you will not be charged again
- Your plan benefits remain active until the end of the current billing period
- Templates unlocked in the current period stay usable until that period ends
2. No Partial Refunds on Cancellation
Cancelling mid-cycle does not generate a refund for the unused days of the billing period. You keep full access until the period ends, after which the subscription simply does not renew. For situations where a refund may apply (such as duplicate or failed payments), see our Refund Policy.
3. Single Template Plan
In India, the single-template unlock (₹49) is a one-time payment, not a subscription: it gives access to any 1 premium template for 30 days, does not renew, and needs no cancellation — access simply ends after 30 days. Outside India, our premium plans are monthly subscriptions: each billing month they let you unlock premium templates, and they renew automatically until cancelled. You can cancel any subscription at any time — access continues until the end of the paid month, and if a renewal payment fails, premium access ends when the current month expires.
4. Cancellation by MomentoCard
We may suspend or cancel a subscription if it is used in violation of our Terms of Service (for example, abuse, fraud, or unlawful content). Where required, any refund in such cases is at our discretion.
5. Need Help?
If you have trouble cancelling or a billing question, reach out via our contact page and we will sort it out quickly.
